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| Complaining |
Unhappy with your divorce solicitor?You bet...
The complaints service branch of the Law Society claims to be an independent body. Saying that, seven out of fourteen members on the regulatory panel are still legal practitioners.
So, now that the parliamentary bill for reform of the complaints system has been passed, it is only a matter of time before the new independent complaints system takes effect. Still, the most recent complaint which has come to our attention, shows no signs yet of any great progress. The Law Society's complaints office seems to have sprung several heads, or sub stations: Complaint Centres 1, 2 and 3, sending the fed up consumer on a mysterious round trip leading nowhere in particular. But don't despair, if you get no joy after two years on the circuit, they destroy your file. It could be the best thing that ever happened to you.
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Please sign our Petition Page so that your opinion counts.
If you are currently experiencing a problem with your legal practitioner, we nevertheless advise you to contact the complaints service. Having done so, please send us your information on our Name and Shame page, and we will contact you.
Here are the details for the Legal Complaints Service: Tel: 0845 608 6565 (Mon to Fri 8am to 6pm, calls cost 5p/minute) email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Postal address:
Legal Complaints Service Still unhappy? Try this number, which allows you to complain about the complaints handling system... 01926 823123 Enough said! |
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